Shipping and returns

Shipping Policy:

1. Processing Time: Orders typically take 1-2 business days to process and prepare for shipping.

2. Shipping Options: We offer various shipping options, and the cost and estimated delivery time may vary depending on your choice.

3. International Shipping: We proudly offer international shipping for our global customers. Please note that additional fees may apply for international orders, and shipping times can vary.

4. Order Tracking: Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the status of your delivery.

5. Lost or Stolen Packages: We cannot be held responsible for lost or stolen packages. Please ensure the accuracy of your shipping information.

6. Shipping Address: Ensure that your shipping address is accurate. We are not responsible for orders delivered to incorrect or outdated addresses.

Return and Refund Policy:

1. Satisfaction Guarantee: We want you to be happy with your purchase. If you are not satisfied, please contact us within 30 days of receiving your order, and we'll do our best to resolve any issues.

2. Return Eligibility: To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.

3. Refunds: Refunds will be processed once we receive the returned item. Shipping costs are non-refundable.

4. Return Shipping: Customers are responsible for return shipping costs unless the item is defective or was received in error.

5. Defective or Incorrect Items: If you receive a defective or incorrect item, please contact us within 7 days of receiving your order. We will provide instructions for return or exchange.

6. Non-Returnable Items: Some items, such as customized or personalized products, may not be eligible for return. Please check the product description for specific return information.